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How do I send tests to my patients?

  • 1 - Add the assessment tools you want to send your patient to the outbox.
  • 2 - Enter the patient's name or email address to personalize what you send
  • 3 - Generate the sharing link and choose how to send it:
    ↘ Share: share the link with your patient by text message, WhatsApp, etc.
    ↘ Email: your patient receives an email with the link to take the tests
    ↘ QR code: have your patient scan the QR code to open the test

How do I send the same assessment link to a whole group?

To send several questionnaires to a whole group through a single link, first add the questionnaires you want to a list.

To do so, simply click the bookmark icon on each questionnaire, then add it to the list you want.

Once your list is ready, click “Assessment link” to generate a public assessment link. All you have to do then is share that same link with the whole group.

Each patient enters their email address before answering the questionnaires, and you then receive the results just as with a regular administration.

How do I send questionnaires to several family members who share the same email address?

The simplest way is to leave the email address out of the “Recipient” field and enter a different name for each family member instead, for example:

  • ↘ Martin (parent)
  • ↘ Martin (child 1)
  • ↘ Martin (child 2)

Then click “Create an assessment link” for each of them: a different link is generated every time. Copy each link and send it yourself, from your own email, to the address the family uses.

What matters is that each person uses the link meant for them: the one generated for “Martin (child 1)” must be filled out by the first child, the one for “Martin (child 2)” by the second. That way the answers stay separate, even if all the links arrive in the same inbox.

How will I receive my patients' results?

As soon as a patient completes a test, you receive a summary of the results in your inbox. It contains both the patient's answers and the scores and interpretations.

Does my patient receive the results too?

No, only the psychologist receives the results.

Can I send the same test several times to track a patient's progress?

Yes. If you send the same questionnaire to the same patient several times, the administrations are automatically grouped together, and a “Progress” tab compares the results over time.

You get a chart of how the scores change, which lets you see the patient's progress (or lack of progress) at a glance and easily share it with them in session.

How does Mentaal keep patient data confidential and secure?

No data is shared with third parties. All data is encrypted when it is sent to the psychologist. We only store the data strictly necessary for our service, hosted by a French provider with HDS certification (Hébergement de Données de Santé, France's certification for hosting health data). The psychologist must make sure their email is secure to keep the data confidential end to end.

What happens if I want to stop using Mentaal?

With Mentaal, you have nothing to worry about if you decide to stop: the subscription has no commitment, and you can cancel it at any time.

Unlike other platforms, we don't lock you in. Since you automatically receive every test result and analysis by email, the data is entirely yours: you don't have to worry about retrieving it or losing it when your subscription ends.

You can also export all of a patient's results as a PDF from their patient record, to keep a complete file on your side.

Mentaal gives you the freedom to leave whenever you want, with no strings attached and no hidden fees. Everything is designed to be simple and smooth, from start to finish.